At Hotel7Apple, we aim to provide flexibility and clarity in our cancellation process to ensure a smooth experience for all our guests. Please review our policy details below:
✅ Standard Cancellation Policy (Default Policy)
- Full refund available for cancellations made at least 24 hours before check-in.
- Cancellations made less than 24 hours before check-in will be charged for one night or as per the booking terms.
- Refunds are processed within 7–10 business days via the original payment method.
- Reservation modifications (such as date or guest changes) are allowed up to 24 hours before check-in, subject to availability.
📘 Other Applicable Cancellation Policies
Depending on the rate type or special promotions, different cancellation policies may apply. These include:
🟩 Flexible Cancellation Policy
Allows guests to cancel or modify reservations without penalty up to 24–48 hours before check-in. Ideal for travelers with uncertain plans.
🟨 Moderate Cancellation Policy
Cancellations made within 3–7 days before arrival may avoid fees. After this period, charges of one night’s stay or a percentage of the booking may apply.
🟥 Strict Cancellation Policy
Applies to discounted, advance purchase, or promotional offers. Requires cancellation several weeks before arrival, with no refunds for late cancellations.
🔒 Non-Refundable Policy
For special deals or peak period bookings, the entire amount is paid in advance and is non-refundable under any circumstances.
💳 One-Night Penalty Policy
For cancellations made after the free cancellation window, a fee equal to one night’s stay will be charged. This helps balance guest flexibility with operational planning.
📌 Important Notes
- Always check the cancellation terms displayed during the booking process.
- Group bookings or event reservations may follow a separate cancellation policy.
- For assistance with cancellations or changes, please contact us at:
📞 +91 6306505595
📧 contact@hotel7apple.in
